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Sales Process and Story Telling
- Part of our employee experience strategy – an investment in your people
- Train on Selling and how to sell using story telling and investing in the needs and desires of your consumer
- The personalised sales process – know what makes them happy and creates a better experience
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When it comes to customer experience we are into up-skilling the retail staff. Sure, we’ll get back to basics with Retail 101 first to make sure they all make the cut. We don’t train on product and price. The magic happens when we create storytellers. We want the brands to come to life in store – and we make sure we create the brand story consistency all the way through the shopper journey.
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